Refund policy

Digital items (ebooks): Because digital items are delivered immediately, no refunds will be given for these products. If you experience technical difficulties downloading/accessing your ebook, please contact help@bookfunnel.com.

Paperback/Hardcover books: Due to the personalized nature of these products, signed paperbacks and hardcovers are non-returnable. If your shipment is damaged upon arrival, please contact lindsay@lindsaypaige.com to discuss exchange/replacement options.

Apparel + Swag: Due to the custom nature of these products, no refunds/exchanges will be given for these products. If something is wrong with your shipment, please contact lindsay@lindsaypaige.com to discuss possible resolutions.

All sales are final. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we also cannot accept returns on sale items or gift cards. You can always contact us for any return question at lindsay@lindsaypaige.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Refunds must be requested prior to order fulfillment in order to cancel an order. If a refund is approved (pending order status), you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at lindsay@lindsaypaige.com.